In a recent Wake County government meeting, officials discussed the pressing issue of digital inclusion, highlighting the need for equitable access to technology and the internet. Chief Information Officer Jonathan Feldman emphasized the critical impact of internet access on health outcomes and service availability, particularly for marginalized communities.

The meeting featured presentations from various stakeholders, including Joe Buzorick from Michael Baker International, who outlined the county's digital inclusion plan. This initiative aims to bridge the digital divide by assessing current internet service providers, engaging the community, and developing strategies for digital equity. Buzorick praised the Wake County Board of Commissioners for their commitment to addressing digital inequality and for allocating resources to tackle the root causes of the issue.

Megan Rogers, another key contributor, clarified the distinction between digital equity—ensuring everyone can participate in the digital economy—and digital inclusion, which focuses on the specific actions needed to achieve that goal. The pandemic underscored the urgency of this work, as many residents without reliable internet faced significant disadvantages in education, telehealth, and basic communication.

The meeting also revealed insights gathered from community conversations and stakeholder roundtables, where participants shared their experiences with internet access, affordability, and digital skills. Key themes included the challenges faced by low-income families, seniors, and individuals with disabilities, particularly regarding the affordability of devices and internet services. Many expressed concerns about the lack of training and support for using digital tools effectively.

Looking ahead, the county is poised to apply for significant federal funding aimed at expanding broadband access and digital training programs. With $1.5 billion allocated to North Carolina through the BEAD program, Wake County officials are eager to position themselves competitively for these funds. The meeting concluded with a call for collaboration among community organizations to enhance digital literacy and ensure that resources are directed to those most in need.

As Wake County moves forward with its digital inclusion plan, the emphasis remains on creating a more equitable digital landscape, ensuring that all residents have the opportunity to thrive in an increasingly connected world.