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Broker exposes agent misconduct in public complaint

September 11, 2024 | Commerce & Insurance, Deparments in Office of the Governor, Organizations, Executive, Tennessee


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Broker exposes agent misconduct in public complaint
During a recent government meeting, a principal broker addressed the commission regarding a complaint he filed against a licensed agent, identified by complaint number 202205288. The broker expressed concern that the complaint, which involved a spam call that allegedly violated Tennessee code 6213312, had been settled without proper acknowledgment. He noted that the agent had lied multiple times about his licensing status during the call.

The broker highlighted that a penalty of $1,000 had been authorized against the agent, who failed to pay it and subsequently allowed his license to expire. Despite this, the agent was able to renew his license with a new brokerage and continued to engage in wholesaling activities, raising alarms about compliance with state regulations. The broker pointed out that he had previously contacted the principal broker of the new firm, who dismissed the agent after a conversation.

The broker criticized the dismissal of the administrative complaint, suggesting that while principal brokers strive to provide adequate training and oversight, agents sometimes act independently, leading to violations of rules and regulations. He concluded his remarks by expressing his willingness to answer any questions from the commission.

Following the public comment period, the commission moved on to the next item on the agenda, which involved legal and consent matters. The meeting was briefly recessed before continuing with the scheduled discussions.

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Scribe from Workplace AI
Scribe from Workplace AI