In a recent government meeting, officials discussed the ongoing challenges related to software conversions and tax collection processes, highlighting significant delays and financial implications. The anticipated transition to new General Ledger (GL) software and utility billing systems, initially scheduled for 2023, has been postponed to late 2025 due to scheduling conflicts with critical tax collection periods.
Officials expressed concerns about the timing of the software deconversion, particularly as it coincides with the city's quarterly billing and the issuance of school tax bills. The school district's tax collection process, which includes two collections in August and October, adds complexity to the situation. Any unpaid school taxes are transferred to the city for collection after October 31, necessitating accurate data integration from the new software.
The meeting also addressed the foreclosure process for properties, particularly one at 98 Powder Place, which has been complicated by bankruptcy proceedings. The property has been in limbo due to legal restrictions, preventing the city from taking action to evict current occupants. This situation has persisted since before the pandemic, exacerbated by a lack of legal representation to navigate the foreclosure process.
Additionally, officials noted the need for a mechanism to accurately allocate tax payments among various entities, including county and city taxes, as well as utility bills. The current system, which relies on outdated software, requires updates to ensure efficient processing of tax payments.
Concerns were raised about the financial burden of these software upgrades, with estimates suggesting costs could reach around $400,000. The city is also facing potential cybersecurity expenses, projected at half a million dollars, which officials hope will expedite the necessary upgrades.
As the city grapples with these challenges, officials are committed to finding solutions that will streamline tax collection and improve financial reporting, while also addressing the pressing issue of property foreclosures.