Residents of the Bay House and Sapphire Apartments voiced their frustrations during a recent city council meeting, highlighting ongoing issues with management and living conditions following a fire incident. Cynthia Durnell, a resident of the Bay House, expressed her concerns about health impacts from large fans installed after the fire, which have caused throat irritation in her unit. She also criticized the management for poor maintenance, including unresolved leaks and inadequate heating and cooling.

Durnell's complaints were echoed by other residents who reported being forced to sign new leases under the new management, which they claimed lacked transparency and proper communication. Many residents raised their hands in agreement when asked if they had experienced similar lease modifications.

The meeting also addressed broader concerns about the living conditions in the apartments, with residents describing unsanitary situations, including sewer issues and mold. One speaker criticized the city’s handling of fire investigations, urging officials to allow professionals to conduct their work without interference from unverified claims circulating in the community.

City officials acknowledged the residents' grievances and emphasized their commitment to addressing the issues. They indicated that an executive session would follow to discuss specific actions regarding the Bay House fire and safety concerns at the Sapphire Apartments. The council reassured residents that they would be kept informed about developments and encouraged them to follow updates via the city’s website and YouTube channel.

As the meeting concluded, officials reiterated their dedication to improving conditions for residents, stating that the city has the authority to take necessary actions to ensure safety and compliance in the affected buildings.