Residents of the Bay House apartments voiced urgent concerns during a recent government meeting, highlighting significant issues with code enforcement and management following a devastating fire incident.

One resident, who identified herself as Michelle, expressed frustration over the lack of accountability for property management, stating that while she received a citation for repairs, others involved in the incident faced no repercussions. She called for immediate action to improve code enforcement, emphasizing the need for a full-time officer to ensure compliance and safety standards are met.

Another resident, Sonia Kane, detailed her struggles with management regarding renters' insurance claims after the fire. She reported that her family has lost thousands of dollars in personal belongings, yet has received minimal assistance, only $600 from the Red Cross. Kane criticized the management's lack of empathy and responsiveness, noting that many of her repair requests remain unaddressed. She also raised concerns about being placed in a smaller, inadequately prepared apartment while still being charged the same rent as before.

Kane further shared the emotional toll the fire has taken on her family, revealing that her husband suffers from PTSD as a result of the traumatic experience. She described ongoing anxiety and sleepless nights, underscoring the need for better support and communication from management.

The meeting underscored a growing demand among residents for improved oversight and accountability from property management, as well as a more robust code enforcement system to prevent future incidents.