During a recent government meeting, residents raised significant concerns regarding water billing and infrastructure issues, prompting discussions about rate increases and project timelines.

One resident expressed frustration over receiving a $212 quarterly water bill despite zero usage, questioning the rationale behind the current rates. The council acknowledged that water rates had not been raised in 15 years, attributing the need for higher charges to a $5 million investment in new water infrastructure expected to last several decades. The minimum charge was confirmed at $162.68, with an additional $5.65 per 1,000 gallons used. Residents were urged to understand the necessity of these adjustments to maintain service quality.

Another resident highlighted ongoing problems with water line repairs at their property, which had not been restored to its original condition after excavation work. The council assured that they were aware of the issue and would address it as part of the ongoing project wrap-up, with a timeline for resolution expected by next month.

The meeting also featured discussions about upcoming infrastructure projects, including a $600,000 initiative to locate lead service lines and a $1 million project planned for 2025. The council emphasized the importance of adhering to federal and state regulations, which can delay project timelines due to required archaeological reviews.

Residents expressed dissatisfaction with the council's communication and professionalism, urging for more transparency and respect in interactions. The council members acknowledged the need for improvement in their public engagement and promised to provide clearer timelines and updates on ongoing projects.

Overall, the meeting underscored the community's concerns about water rates and infrastructure maintenance, as well as the council's commitment to addressing these issues while navigating bureaucratic challenges.