During a recent government meeting, residents expressed their frustrations regarding ongoing issues in their housing communities, particularly concerning the lack of responsiveness from the board. A resident raised the question of whether the board would allow long-term tenants to guide them through their properties to highlight specific problems, rather than merely touring vacant apartments. The board acknowledged the importance of in-person meetings and expressed a desire to increase opportunities for public comment, indicating a commitment to better engagement with residents.

However, tensions surfaced as residents questioned the board's adherence to its own bylaws and the effectiveness of its actions. One resident, Nicole Vince from College Court, voiced her confusion over a five-year consulting plan, demanding clarity on its purpose and the identity of the consultant, Nan McKay. She emphasized the need for empathy and better treatment from the board, reflecting a broader sentiment among residents who feel misrepresented and neglected.

The board responded to these concerns, promising to provide a detailed public response regarding the consulting issues raised. The meeting highlighted a critical need for improved communication and accountability between the board and the residents it serves.