During a recent government meeting, officials discussed critical infrastructure issues, particularly focusing on water management and sewer system maintenance in the city of DeSoto. The meeting highlighted the importance of timely communication with residents regarding water service interruptions, especially during emergencies such as water main breaks. Officials emphasized their commitment to notifying affected residents whenever possible, although they acknowledged that sometimes notifications may come after service has already been disrupted.

The discussion also covered the challenges posed by inflow and infiltration (I&I) in the sewer system, particularly during rain events. Officials explained that excess rainwater can enter the sewer system, leading to increased costs for the city as they pay for the treatment of this additional water. They urged residents to report any suspected issues with the sanitary sewer system, as many sewer lines are located in hard-to-access areas, making community vigilance essential.

Additionally, the meeting addressed the city's partnership with the Trinity River Authority for the treatment of sanitary sewer, with approximately 90-95% of the city's sewage being processed at the 10 Mile Creek plant. Officials reassured residents that they offer services such as courtesy lateral blockage removal and camera inspections of sewer lines to help identify and resolve issues.

Residents were encouraged to familiarize themselves with their water shut-off valves, as knowing how to quickly turn off water in emergencies can prevent further damage. Officials advised against attempting to access city-owned meter boxes without proper knowledge, as any damage incurred would be the homeowner's responsibility.

Overall, the meeting underscored the city's proactive approach to maintaining water and sewer infrastructure while fostering communication and collaboration with residents to ensure efficient service and community safety.