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Town launches ambitious survey to boost community engagement

October 09, 2024 | Chapel Hill, Orange County, North Carolina


This article was created by AI summarizing key points discussed. AI makes mistakes, so for full details and context, please refer to the video of the full meeting. Please report any errors so we can fix them. Report an error »

Town launches ambitious survey to boost community engagement
In a recent government meeting, town officials discussed the results of a community survey aimed at assessing public satisfaction with local services and infrastructure. The survey, conducted quarterly, focuses on travel ease in both east-west and north-south directions, reflecting the town's alternating public works schedule. Officials noted that while satisfaction fluctuates based on which roads are under construction, the data provides valuable insights into community perceptions.

Town staff emphasized the importance of the survey as part of a broader public engagement strategy, which aims to include diverse voices, particularly from traditionally marginalized groups. The survey results, received in spring, are being analyzed to inform both short-term and long-term changes in town operations. Officials highlighted that while the community's ratings are generally positive, they are not immune to national trends showing declines in public satisfaction.

The meeting also addressed the planning department's initiatives to improve public understanding of local governance and development processes. Efforts include rewriting the Land Use Management Ordinance (LUMO) and enhancing community engagement through programs like the Planning Ambassadors, which provide training and resources to facilitate public participation.

Overall, the town is committed to using survey data to enhance service delivery and community satisfaction, while continuously seeking to improve engagement strategies to ensure all residents have a voice in local governance.

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Scribe from Workplace AI
Scribe from Workplace AI