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Golf Course Faces Major Data Glitches Amid System Overhaul

September 20, 2024 | Michigan City, LaPorte County, Indiana


This article was created by AI summarizing key points discussed. AI makes mistakes, so for full details and context, please refer to the video of the full meeting. Please report any errors so we can fix them. Report an error »

Golf Course Faces Major Data Glitches Amid System Overhaul
In a recent government meeting, officials discussed ongoing issues with the Golf Now system, which has been plagued by glitches following a software update earlier this year. The problems have led to inaccuracies in reporting golf rounds and cart usage, complicating revenue tracking and projections.

Officials noted that while total revenue figures remain accurate, the breakdown between green fees and cart rentals is currently unclear. This lack of data is critical for future financial planning, as it affects how the golf course manages its operations. The team is working diligently to export and analyze transaction data to rectify the situation, but they anticipate a significant workload ahead.

Despite efforts to seek assistance from Golf Now representatives, the support has not yet resolved the underlying issues. Officials expressed frustration over the delays and the impact on operations, emphasizing the need for a reliable system to track golf pass usage accurately. They are considering reviewing their contract with Golf Now, particularly in light of the ongoing challenges, and may explore alternative solutions if the problems persist.

The meeting concluded with the acceptance of the second-quarter financial report, which confirmed that all other financial figures were correct, aside from the discrepancies related to pass holder data. The officials remain hopeful for a resolution but are preparing for the possibility of needing to overhaul their system by 2025 if the current issues are not addressed promptly.

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Scribe from Workplace AI
Scribe from Workplace AI