In a recent government meeting, officials outlined a comprehensive plan for enhancing emergency communication services in the region, with a focus on both short-term and long-term solutions. The meeting highlighted the onboarding of a new 911 administrator, set to begin on November 4, as a pivotal step in implementing immediate improvements.
The discussion emphasized the need for a midterm emergency communication center, with officials aiming to finalize a location by early 2025. This center would consolidate dispatch services currently spread across multiple sites, including EMS at Altamira and police and fire at Bold Street. The goal is to have all dispatch groups operating from a single facility by the end of 2025, pending coordination with Tarrant County 911.
Looking ahead, officials plan to assess the emergency communication center's priority for inclusion in the 2026 bond program. A team is currently evaluating options, and if the project is deemed a high priority, pre-design work could commence in 2025. The timeline suggests that if approved, design and preconstruction could begin in 2027, with a fully constructed center anticipated by 2028 or 2029.
The meeting also addressed frustrations regarding the pace of changes within the 911 system. Officials acknowledged the challenges but assured stakeholders that progress is being made, particularly with the integration of MedStar under the City of Fort Worth's management. A draft report from the Fitch team, which is working on modeling and data analysis for the project, is expected by the end of the month, with a follow-up presentation scheduled for December 4.
In response to concerns about organizational structure and collaboration among fire and police departments, officials committed to providing updates to ensure all parties are aligned in their efforts to enhance emergency services. The meeting concluded with a call for continued communication and collaboration as the city moves forward with these critical initiatives.