Scammers exploit victims with fake tech support calls

During a recent government meeting, officials addressed a concerning rise in fraud cases affecting the community. The discussion highlighted a prevalent scam tactic where victims receive cold calls from individuals impersonating representatives from well-known companies such as PECO, Microsoft, or Apple. These scammers often claim that the victims owe money or that their computers are infected with viruses, creating a sense of urgency.

Victims are typically instructed to purchase gift cards or deposit money into Bitcoin ATMs as a means to resolve the alleged issues. The scammers employ voice over internet phone numbers and can spoof legitimate company numbers, making their calls appear credible. They often maintain communication with the victim throughout the process, advising them to keep the nature of the transaction secret or to falsely claim they are acting on behalf of a family member.

Officials emphasized that legitimate companies will never request payment through gift cards or cryptocurrency. They urged community members to remain vigilant and to hang up if they suspect a scam, recommending that they consult with family or trusted friends for a second opinion. Additionally, individuals are encouraged to verify any suspicious calls by contacting the actual customer service numbers of the companies involved.

The meeting underscored the challenges law enforcement faces in investigating these fraud cases, as the funds are often quickly spent or transferred offshore, making recovery difficult. To assist the community, the police department has made informational packets available that detail these scams and provide guidance on how to avoid falling victim to them.