In a recent government meeting, a poignant discussion highlighted the effectiveness of the emergency hotline 988, particularly in crisis situations involving veterans. Kevin Gaffney, who runs the Essex County Veterans Treatment Court, shared a personal story illustrating the hotline's critical role in a life-threatening scenario involving his son’s battle buddy from Afghanistan.

Gaffney recounted receiving a distressing call from his son, who was on the line with a friend contemplating suicide while armed. In a moment of urgency, Gaffney contacted a VA clinician and advised them to dial 988. The hotline, designed for mental health emergencies, quickly mobilized an emergency response team. Gaffney emphasized the importance of discretion in such situations, noting that the veteran in crisis had expressed a fear of sirens or flashing lights, which could trigger a tragic outcome.

The response team successfully reached the individual, who was subsequently taken to a hospital for care. Gaffney reported that within 12 hours, the veteran was receiving inpatient treatment through the VA and was doing well. This outcome underscored the effectiveness of the 988 hotline and the collaborative efforts of mental health professionals in crisis intervention.

The discussion also acknowledged the vital role of peer support in such crises, with Gaffney's son acting as a crucial link in reaching out to his friend. The meeting participants praised the simplicity of the 988 number, which is designed to be easily remembered in times of distress, and highlighted the importance of training and preparedness for those who may encounter similar situations.

As the meeting concluded, the emphasis remained on the necessity of awareness and readiness to assist individuals in crisis, particularly among veterans who may face unique challenges.