Provo City has seen a significant reduction in revenue from its partnership with Bird, the electric scooter and bike rental service, following the company's bankruptcy. Previously, the city received $0.35 per mile and an annual payment of $50,000, but this has now dropped to $0.15 per ride, resulting in an annual revenue of approximately $20,000. This adjustment aligns more closely with industry standards, according to city officials.

Despite the financial changes, Bird's services continue to benefit the community, particularly for low-income individuals, senior citizens, students with Pell Grants, and veterans, who can access discounted rental rates. The city emphasizes responsible riding practices, including helmet use and adherence to traffic rules, as riders are instructed not to use sidewalks.

Geofencing technology has been implemented to restrict scooter access on Brigham Young University (BYU) campus and other private properties, including those owned by the LDS Church and Provo School District. This technology has proven effective, slowing down scooters in designated areas to enhance pedestrian safety. However, BYU remains firm in its decision to prohibit scooters on campus, citing liability concerns.

Recent data indicates that Bird scooters and bikes are popular among a diverse user base, with 1,873 commuter trips recorded in just three months during peak hours. Overall, from last year until October 1, there were nearly 44,000 rides, with an average distance of 1.44 miles per trip. The city continues to monitor usage patterns, noting a seasonal preference for scooters over bikes as colder weather approaches.