In a recent government meeting, officials discussed the ongoing challenges and potential changes regarding emergency dispatch services for the community. A key point of contention was the current contract with Chagrin Valley Dispatch (CVD), which has been in place for three years and is set to continue until 2025.

Concerns were raised about the implications of this contract on police and fire dispatching, particularly in light of recent technological issues and rising costs. Officials clarified that while the fire dispatching services would remain unchanged, the police dispatching could potentially be separated from CVD, leading to significant cost savings. Currently, the community pays approximately $90,000 for combined services, but a split could reduce this to around $47,000 for fire dispatch alone.

The discussion highlighted frustrations with the existing dispatch system, particularly regarding IT problems that have persisted since the implementation of new software. Several municipalities have already opted out of the CVD system, citing similar issues.

Officials noted that transitioning to a new dispatch service, such as ADP, could be feasible by December 1, with an estimated annual cost of about $22,100, compared to the current expenses associated with CVD. However, they acknowledged the financial obligation to CVD until the end of the contract, which complicates any immediate changes.

The meeting underscored the need for a strategic approach to emergency services, balancing cost efficiency with the reliability of dispatch operations. As discussions continue, the community remains focused on ensuring effective emergency response for its citizens.