In a recent government meeting, community members voiced their frustrations regarding the high utility rates imposed by the Commonwealth Utility Corporation (CUC) and the lack of transparency surrounding these charges. The discussions centered on Senate Bill 23-37, which aims to address the financial burdens faced by residents, particularly those on fixed incomes or low wages.
Several speakers highlighted the exorbitant fees and penalties associated with CUC services, emphasizing how these costs disproportionately affect vulnerable populations, including the elderly and disabled. One speaker recounted a distressing case of a widow who faced a $33,000 charge after her husband's death, illustrating the severe financial strain many residents endure.
The grassroots organization Panecominidad, represented by Dina Tenorio, called for greater accountability from CUC, citing a nearly 20% increase in utility bills since the introduction of the fuel adjustment charge (FAC) exemption in 2021. Tenorio urged lawmakers to conduct an independent audit of CUC's finances, arguing that families should not have to bear the burden of excessive utility costs without clear justification.
Community members expressed a collective desire for answers regarding the fluctuating rates and the management of public funds. Many shared personal stories of financial hardship, with some residents reporting that they were disconnected from services despite making efforts to pay their bills on time. The sentiment was clear: residents are demanding transparency and accountability from CUC to ensure that utility services are both affordable and reliable.
The meeting concluded with a call to action for lawmakers to engage with CUC and address the community's concerns, emphasizing the need for a collaborative effort to rectify the ongoing issues affecting residents' quality of life.